Frequently asked questions
The honest answers, up front.
Do I actually own everything you build?
Yes. When your project is paid in full, the brand, website, content, and systems are yours, and they live in your own accounts. If you stop working with us, you keep all of it. We don't rent you a website or hold it hostage on a subscription.
Who pays for hosting, domains, and the CRM?
You do, directly, in your own accounts — hosting, domain, CRM, and any email or software subscriptions. Our fee covers the build, not your ongoing tools. That keeps the recurring costs small, in your name, and means you're never locked to us.
How much does it cost?
Single pieces (like a brand, a website, or an SEO tune-up) start from a few hundred dollars. Full builds run from about $2,200 if you mostly need a new site with your content moved over, up to about $3,400 if you're starting from scratch. We confirm your exact number after your free audit. See the packages or how we compare.
How long does a build take?
It depends on the package and how quickly you can review and approve along the way. We give you an estimated timeline for your specific project up front. The single biggest factor is how fast you get us feedback and content — delays on that side push the timeline.
What if I already have a brand or a website?
Then you don't pay to redo it. If you have your niche and brand but no real website, our Filling the Gaps path builds around what you've got. If you love your brand but your site is holding you back, A New Home builds you a better site and moves your existing content in. The free audit tells us which fits.
Do you guarantee results — rankings, traffic, or bookings?
No honest marketer can guarantee specific rankings, traffic, or bookings, because too much depends on factors outside anyone's control. What we promise is to build your foundation to be found by Google and AI search and set you up to win. We won't sell you a guarantee we can't keep.
Is the free audit really free?
Yes — free, no obligation, and no sales call required to get it. You send us your website and we read it the way Google and AI search do, then send back a plain-English report on your SEO, messaging, and brand. It's the same first look we take before any project; we just give it to you up front. Get yours.
Do you work on a monthly retainer?
No. We're not an agency on retainer. Each project is one-time work at a flat price — we build it, hand you the keys with documentation and training, and you run it. Every build includes a 14-day window for fixes, and we're a call away if you ever want us back in.
How do payments work?
A 50% deposit gets your project started, and the balance is due at launch (larger builds can split across milestones). You can pay by bank transfer or card, and we don't add a surcharge for cards.
Who do you work with?
Travel advisors, retreat hosts, and retreat venues. We build the niche-specific marketing foundation that makes you bookable — and for retreat venues, we can add a live availability calendar that syncs your booking sites.
What makes you different?
You own everything (most options rent or license it), your brand and your existing content are included rather than left out, every build comes with a Handover Kit of documentation and training so you can run it yourself, and you get a free audit up front. Because the work is AI-augmented, we deliver it faster and more affordably than a traditional studio.
Still have a question?
Ask us anything — or start with a free audit and we'll answer it in context.
Get in touch